Workshops

Speaker: Bryan Jenkins, MPM® RMP®, AHI Properties, 2019 NARPM® Member Services Chair

Would you like to learn more about your membership benefits? If so, plan to attend this informative breakout session which will highlight the benefits available to NARPM® Members and ensure that you are getting the most out of your membership. Benefits include current industry-related news in the Residential Resource magazine, Annual Convention and Trade Show, nationally-recognized designations and certifications, new member mentor program, business-building referrals, listing on national website, Discussion Boards, Member Discount Programs, and access to National and Local Affiliates.

Speaker: Robert Gilstrap, MPM® RMP®, Title One Management

Robert explains the different ways of setting up and implementing a maintenance company into your overall property management business. We will discuss options such as “in-house” hourly employee techs, independent contractors, complete outsourcing, and hybrid arrangements, etc. We will examine pricing models and strategies, software to manage it all, best practices, what works, what doesn’t, and potential pitfalls to avoid.

Speaker: Scott Brady, Progressive Property Management, Inc.

Learn how to solve self-managing owners’ property management pain points with compelling owner and tenant programs. These programs generate revenue to fund them, create profit for your company, and can be used as calls to action in your marketing.

Speaker: John Bykowski, Fourandhalf.com

Every person, every vendor, every process, and every product your business spends money on has a job. In many ways, they’re all like employees. And, like employees, you have to evaluate them on a regular basis. Is this “employee” doing their job? Are they the right person/product/vendor for that job? If they have more than one job, do they conflict, or is there synergy? This talk will help property management company owners evaluate the various job functions needed in their company, give ways to judge whether those functions should/can be done by a human, service or product, and make sure the function and the solution are in line with your company’s goals.

Speaker: Thad Tarkington, Second Nature (formerly FilterEasy)

Second Nature (formerly FilterEasy) has grown from two employees to more than one hundred in just four short years due to an award-winning culture centered on growth. Join Thad Tarkington, CEO of Second Nature (formerly FilterEasy), as he talks about fostering a company culture that favors growth – all while having fun!

Speaker: Steve Rozenberg, Empire Industries Property Managers

Understanding who you are, where you are, and how to consistently be the best version of yourself in today’s changing business environment.
In this session you will learn:
• How to define who you are in the company (your role)
• Defining your strengths and getting the best out of them
• Tweaking your routine to a successful
• How to Invest YOUR time more wisely

Speakers Representing: AppFolio, Buildium, Propertyware, Rent Manager, Yardi

For existing customers of these software providers, come and learn about new products and services, any current challenges that you are trying to overcome with your software and API, and integration with other vendors.

AppFolio: Thriving in the Real Estate Revolution with Stand-Out Experiences Description: The 4th Industrial Revolution is here, and renters have come to expect instant, mobile, and modern experiences. In such a competitive market, providing these experiences makes you stand out, yet a gap remains between the experience today’s customers expect, and the experience most property managers provide. There are ways to leverage AppFolio Property Manager to help you create these modern, mobile experiences. In this session, we’ll highlight key services that residents and owners love-and have come to expect-in today’s on-demand economy.

Buildium: Join Buildium Product Experts for Buildium Labs, a hands-on workshop designed like a science fair, and get a different point-of-view than watching a standard presentation. Current Buildium customers, as well as non-Buildium customers, are welcome to attend, ask questions, and learn more about our software, what’s been newly released, and what’s coming next by visiting five different demonstration stations, each with a different topic. We’ll also have a prize drawing for everyone who visits each station and provides us with their valuable feedback. Come by and see for yourself!

Propertyware: The Lease Renewal Process – Your Blueprint to Success

Rent Manager: Many Programs, One Solution: How API Technology Can Transform Your Software Collection into a Single, User-Friendly Experience

Yardi: 6 Ways Software Can Simplify Property Management. Join the Yardi Breeze team to learn ways to save time and gain efficiencies while managing your properties. We’ll cover such topics as:

• Marketing your properties online
• Streamlined communications with tenants
• Solving the mystery of maintenance and unit turnover tasks
• Meeting owners’ reporting needs in record time

Speakers: Robert M. Locke, MPM® RMP®, Crown Realty & Management; Monica Gilroy, Esq., The Gilroy Firm®

Fair housing violations are on the rise and professional managers are feeling the pinch. There are 100 moving parts that affect qualifying applicants and doing it without violating their rights is a surgical process. In 35 years (processing about 18,000 applications), we’ve never had a fair housing claim and one of the reasons is we had a written set of qualifying guidelines and trained, re-trained, and re-re-trained our staff on how to do this without garnering a fair housing claim. This can be your story, too, if you’ll follow the guidelines laid out in this workshop.

Speaker: Mike Connolly, East Bay Property Management, Inc.

Self-managing landlords are hungry for any tips, tools, or techniques on how to better manage their rental(s). In this workshop, you’ll learn everything needed to put on a dynamic, 2-hour landlord seminar that will have owners saying at the end, “Why don’t I just have this company take over?”

We’ll cover: how to promote it, where and when to have it, as well as the actual content. The presenter has grown his company to 550 doors in just three years, due largely to promoting quarterly landlord seminars.

Speakers: DD Lee, RMP®, Skyline Properties Group, Inc.; Sarah Laidler, RMP®, Accolade Property Management Group

The strength of your organization has so much to do with the people in it. Usually, it is one of the most challenging aspects of managing a business. The speaker will discuss multiple ways to find the best people possible for your organization, as well as how to identify talent and leaders with necessary skills for your organization. In addition, the speakers will discuss ways to keep the talent inside of your organization.
s and modifications), LEP (lack of English proficiency), criminal history/disparate impact, occupancy guidelines, general documentation, and training.

Speaker: Beth Ziesenis, Keynote Speaker

The most popular posts on social media are pictures and videos, and with a few easy (and free!) tech tools, you can transform your messages into share-worthy graphics that will put your organization out in front. This action-packed session will give you dozens of sites and apps that will help you elevate the quality of your social media posts and other material.
You will learn how to:
• Make professional-level multimedia pieces in less than two minutes
• Add depth and interest to your boring social media posts
• Transform ordinary photos into works of art
• Create infographics for little or no cost!