9:00am – 12:00pm
Grand Caribbean 4
Instructor: Liz Cleyman MPM® RMP®
Description: Upon completion of this course Property Managers will be able to recognize the right time to consider starting a maintenance company. The course will cover developing an effective hiring process for technicians and ways to identify quality controls to ensure profitability. Using these tools should lead to long-term success for complementing the existing residential property management company with in-house maintenance.
*Special registration is required for this course. Register Here
9:00am – 12:00pm
Grand Caribbean 5
Instructor:Michael McCreary MPM® RMP®
Description: Be the first to attend this new NARPM class that will teach students how to handle catastrophes when they happen to your business and/or properties.
*Special registration is required for this course. Register Here
9:00am – 3:00pm
Grand Caribbean 5
Instructor: Mike Nelson MPM® RMP®, Scott Abernathy MPM® RMP®
Description: This advanced course equips you with the tools to forecast and calculate your client’s cash-on-cash return and internal rate of return for investment properties. You’ll also learn how to measure your own performance and effectiveness as a property manager.
Whether your client is a traditional investor or a “frustrated seller,” once a property becomes a rental, success comes down to the numbers. By mastering these financial metrics, you’ll be able to guide your clients toward decisions that align with their best financial interests and confidently forecast outcomes.
You’ll also learn how decisions like repairs vs. replacements or rent increases can directly enhance a property’s value. This knowledge positions you as more than just someone who collects rent and coordinates repairs—you’ll become a trusted consultant who adds measurable value to your client’s investment strategy.
*Special registration is required for this course. Register Here
4:00pm – 5:00pm
Kingston Hall
Roundtable Discussion
Description: Join fellow property managers for a dynamic roundtable session focused on solving real-world technology challenges and seizing new opportunities. Discuss scaling, automation, tool selection, team satisfaction, and the balance between tech and personal service. Led by industry peers and supported by tech affiliates, each table offers focused conversation and actionable takeaways. Walk away with practical ideas to streamline your operations, enhance service and grow with intention.
9:00am – 3:00pm
Grand Caribbean 1&2
Instructor: Marc Cunningham, MPM® RMP®
Description: This class is not about the nuts and bolts of being a property manager, rather it will focus on the principles and strategies necessary to RUN the business end of the property management business. It is designed for company owners and leaders. This bonus day will run between 9AM – 3PM. Attendees will have lunch on their own.
*This class is an additional fee and can be purchased within the registration process. Spaces are limited
October 20-23, 2025
Loews Sapphire Falls Resort
Orlando, FL
October 13-15, 2026
Mandalay Bay Resort & Casino, Las Vegas, NV
October 18-21, 2027
Loews Arlington Hotel
Arlington, TX
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