Workshops

The past year has been particularly turbulent, with the effects of a global pandemic and financial crisis catching businesses by surprise after more than a decade of expansion. Property managers’ ongoing struggles to attract and retain residents, grow and market their businesses, and expand their portfolios and revenue streams have grown deeper and more complex. But in this new environment that’s unlike anything we’ve faced in the past, one thing is certain: Property managers are better equipped to succeed when they understand the conditions in which they’re operating.

During this session, RealPage’s Senior Vice President, Michael Mauseth, will join NARPM®’s CEO, Gail Phillips, to bring property managers’ experiences to the forefront as they describe the impact that these unprecedented changes have had. They’ll identify where problems and opportunities lie within small businesses in 2022 and beyond, and discuss what can be done to resolve property managers’ biggest pain points. Above all, the session will give time-starved property managers the actionable insights they need to grow and compete in an ever-evolving market. The presentation will be built on a foundation of market research and seven years of historical survey data, revealing the trends that will shape the industry in the years to come. Buildium’s primary research gives property managers access to a far larger pool of renters and rental owners than they can get on their own, whose opinions and experiences help them to anticipate and exceed their own customers’ expectations. And it gives property managers access to a community of their peers (who they ordinarily view as their competition), whose successes and failures can form a blueprint for their business’ future.

The much-anticipated Industry Report is scheduled for publication in tandem with the NARPM® Annual Convention and has become a staple for NARPM® members and property managers. It will be available for convention attendees, both in print and as a downloadable PDF.