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NARPM® Annual Convention & Trade Show
NARPM Annual Convention & Trade Show
October 17-20, 2022
#narpm2022
2022-10-17 8:00:00
 
Registration Open
Registration Open

Workshops

2022 Workshops will be posted as soon as available.

Opening Keynote Session

Topic: Rock Star Life in the Entertainment World and Making Money with Real Estate Investments
Day 2
Tuesday, October 18

9:15 am – 10:25 am

Room: Vendome AB
Track: General Session
Speaker: Rob Van Winkle AKA Vanilla Ice
Description: Rob Van Winkle AKA Vanilla Ice will speak about living the Rock Star Lifestyle and how he sold 7 million albums in just three months in 1990, sold more than 20 million records over his career, and is still selling. He is still performing more than 100 concerts a year with the “I Love The Nineties Tour,” along with doing speaking engagements, corporate, and private events. Rob will talk about the making of “The Vanilla Ice Project” Real Estate TV Show on DIY/HGTV and how it ran for nine seasons with great ratings. Rob will cover the ups and downs in his life and how he almost died from drug overdose due to depression and drug use. Home remodeling and real estate investments are a big part of Rob’s life these days and he is willing to share his knowledge with the audience. He has a 90-minute documentary coming out this Fall and will be filming a Zombie movie in Australia in January. A part of Rob’s life will be depicted in a Vanilla Ice Biopic Movie to be filmed in 2023 starring Dave Franco. His unique story, experiences, genuine passion for music, entertainment, and real estate investments will be entertaining and leave you ready to pursue your own dreams and goals!

Workshop Sessions 1-2

1) Shrink Your Door Count, Increase Your Profit and Regain Your Sanity
Day 2
Tuesday, October 18

10:30 am – 11:20 am

Room: Vendome AB
Track: Broker/Owner
Speaker: Matthew Tringali, BetterWho
Description: I grew my company from 0 to 475 doors, but my entire team was stressed out all of the time and the company was not making enough money to make good decisions. It was time to get smart! In this session, I will show you the roadmap I used to shrink from 475 doors to the right 175 doors, increase our profit and create a great company culture.
2) Surf, Survive, Drown: Lessons from the Experience Economy
Day 2
Tuesday, October 18

10:30 am – 11:20 am

Room: Vendome C
Track: Property Manager
Speaker: Eric Wetherington MPM® RMP®, PURE: New Heights Property Management, CRMC®
Description: Airbnb, founded in 2008, upended the short term vacation rental market, and Uber, founded in 2009, displaced the traditional taxi cab experience. In less than 15 years, technology, fueled by consumer demand, has completely revolutionized entire industries. Overwhelmed by paper, processes, and regulation, as well as steeped in tradition, property management is ripe for disruption. The tech tidal wave is here. How we adjust and face it will determine whether we surf, survive or… drown.Using lessons from today’s experience economy, this presentation will:

  • Explore evolving landscapes and similarities with other industries which makes property management a prime target for innovation
  • Provide property managers with information to prepare themselves, both technologically and mentally
  • Guide industry leaders on steps they can take to be proactive and “own” this evolution
  • Predict industry outcomes based on necessary tactics
  • Compare and highlight, using vivid storytelling, the customer journey today and in the future for residents, property managers and owner/investors.

Workshop Sessions 3-4

3) Professional Development: Advancing from Property Manager to Leading a Team
Day 2
Tuesday, October 18

2:30 pm – 3:20 pm

Room: Vendome C
Track: Property Manager
Speaker: Sarah Sorenson, Heirloom Property Management
Description: You’re a top-notch Property Manager. Your owners rave about you, your tenants think you’re the bomb (well, most of the time), and your KPIs are on-point. So, what’s next? More units? Another market? Or better yet, use your experience to develop others into top-notch Managers like you. A business is only as good as its talent, and YOU can bring your company to the next level by focusing on your development and leading others in their growth. Learn how to stand out amongst your peers and advance from managing property to leading a team!
4) The 4 Trends Impacting the Property Management Industry in the Next 5 Years
Day 2
Tuesday, October 18

2:30 pm – 3:20 pm

Room: Vendome AB
Track: Broker/Owner
Speaker: Scott P. Brady, Progressive Property Management, Inc.
Description: There are 4 immutable trends that will impact the residential property management business over the next 5 years: the rapid acceleration of technology; a looming real estate recession; the coming California renter state; and the demise of the traditional real estate brokerage. Learn how to position your company to profit from these inevitable shifts in our industry.

General Session

From 0 to 240: Achieving the Impossible as an Ultra Marathoner
Day 2
Tuesday, October 18

3:30 pm – 4:30 pm

Room: Vendome AB
Track: General Session
Speaker: Tony Cline, MPM® RMP®, HomeVault Property Management
Description: We tend to underestimate what we can achieve in the long-term. I will share the story how running long distances paralleled my journey as a property manager to achieve higher and higher goals and will share some of the tools you can use to achieve your long-term goals in business.

General Session

Creative Ways to Increase Your Profit Per Door
Day 3
Wednesday, October 19

9:00 am – 10:15 am

Room: Vendome AB
Track: General Session
Speaker: Todd Ortscheid, Revolution Rental Management
Description: Do you know what your current profit per door is? The average for the industry? The average among top PM companies? Well you SHOULD! Learn these figures as well as creative ideas you can put in place today to see those figures go up! There’s lots of options out there – security deposit alternatives, pet screening, benefits packages, etc., but which have the best returns? Which are the easiest to implement? Come find out from someone who has done all the homework for you and has actually put these strategies to work for his highly successful company!

Keynote General Session

Topic: The SEAT of Success
Day 3
Wednesday, October 19

11:00 am – 12:00 pm

Room: Vendome AB
Track: General Session
Speaker: Marilyn Sherman
Description: You get to decide what your front-row SEAT is!This keynote will motivate you to let go of fear, doubt, negativity and shame in order to patch up the holes in your bucket list, and live your best life!  The SEAT of Success acronym has four strategies:

  1. See the outcome you desire.  Visualize your ideal SEAT. It’s time to dream big!
  2. Energy focus – Let go of things, people, situations that detract you from your vision. Don’t waste your high energy time with things that drain you of your valuable energy.
  3. Attitude adjustment – You are 100% in control of your attitude and top performers know that success is enhanced with a positive, optimistic attitude.
  4. Tenacity at Max Capacity to handle Adversity – Yes, the path to the front-row is never easy and smooth.  So be tenacious when things don’t go your way.

Workshop Sessions 5-7

5) Don’t Be a Boss; Be a Business Owner
Day 3
Wednesday, October 19

1:30 pm – 2:30 pm

Room: Vendome AB
Track: Broker/Owner
Speaker: Steve Rozenberg, Unlimited Mindset LLC
Description: How to sustain exponential growth without running yourself into the ground.
Learn how Steve Rozenberg, built, scaled, and sold his Multimillion dollar Property Management business by implementing the knowledge and structure he has learned as a commercial airline pilot of over 30 years!
6) Why Soft Skills and Emotional Intelligence are Vital with Co-workers, Owners, Tenants and Vendors
Day 3
Wednesday, October 19

1:30 pm – 2:30 pm

Room: Vendome C
Track: Property Manager
Speaker: Stacey McKay, Rental Home Management Services, Inc.
Description: So often Property Managers are taught the basics of our trade, but lack the vital soft skills birthed from increasing Emotional Intelligence (EI). This workshop will teach the basic principles of Emotional Intelligence and how it impacts our everyday relationships at work, home, and with all those we deal with on a daily basis. The workshop is supported with video examples from modern day movies, copyrighted handouts to help show how EI is vital in all areas of relationship, especially in Property Management, which since 2020 and the pandemic is becoming increasingly conflicted. Stacey McKay, NARPM SE Region Ambassador 2022 is a Real Estate Broker with 36 years experience in the Industry, 30 as a Broker. She is the Broker/Owner of Rental Home Management Services, Inc., President of Property Management University, Inc., and a Certified Relational Wisdom Instructor for the value-based training through RW360, a comprehensive Training on Emotional Intelligence.
7) The 8th Annual State of the Property Management Industry Report
Day 3
Wednesday, October 19

1:30 pm – 2:30 pm

Room: Versailles Ballroom
Track: All
Speakers: Gail Phillips CAE, CEO, NARPM & Rachel Graham, RealPage
Description: This session will bring to light new findings from the 8th Annual State of the Property Management Industry Report, which synthesizes insights from thousands of property
managers, owners, and renters from across the country.

Workshop Sessions 8-10

8) The Founder and the Force Multiplier
Day 3
Wednesday, October 19

4:10 pm – 5:00 pm

Room: Vendome AB
Track: Broker/Owner
Speakers: DD Lee, MPM® RMP®, and Amanda Trott, PURE: Skyline Properties Group
Description: In this workshop session, DD Lee (Founder) and Amanda Trott (Force Multiplier) will explain in detail how to use this strategic relationship to grow and scale your business and career. Whether you are actively searching for an executive assistant or you are already working with an executive assistant, we will teach you how to maximize this relationship and raise the bar. We will discuss how to find the perfect assistant, outline the inner workings of the executive/assistant relationship, and share funny tales of lessons learned over our 5 years of working together.
9) Real Estate: The Organic Opportunities to Add to Your Bottom Line
Day 3
Wednesday, October 19

4:10 pm – 5:00 pm

Room: Vendome C
Track: Property Manager
Speaker: Kathryn Carr, Property Management Inc.
Description: Through property management, there is a fantastic opportunity to add additional revenue to your bottom line with real estate. Building a referral-based business with your local agents can quickly build your network and create income without distracting you from your property management development. When the time is right to double down, consider adding brokerage to your property management company.
10) Sandwiches, Systems & Scale: How To Build Processes That Work
Day 3
Wednesday, October 19

4:10 pm – 5:00 pm

Room: Versailles Ballroom
Track: Support Staff
Speaker: Zachary Berkompas, LeadSimple
Description: Ask yourself:

  1. If your key employee leaves tomorrow, what impact would it have on your business?
  2. If you left for vacation, would your business suffer?
  3. If you had the opportunity, could you onboard 2x more doors in the next 60 days?

SOPs and workflow automation are all the rage, but have you found it difficult to build systems that scale leveraging technology that the team loves? I get it. Learn proven steps that allow you to seamlessly train new team members, go on vacation, and scale your business with solid systems.

Walk away knowing:

  1. Why you should redefine your understanding of how you deliver value to clients in order to enable you to do even more than you thought was possible.
  2. How you can use automation technology to drive high-impact efficiency gains while delivering the kind of personalized customer experience that your clients expect.
  3. What easy first steps (steps 1-5) you can take today to begin implementing workflow automation solutions that your team actually uses and loves.

General Session

Anatomy of High-Performing PMs: Transformative Best Practices from the 2022 NARPM Benchmark Study
Day 4
Thursday, October 20

9:00 am – 10:00 am

Room: Vendome AB
Track: General Session
Speaker: Daniel Craig, ProfitCoach
Description: Description: Witness the unveiling of hot-off-the-press findings from more than 2,000 hours of financial research culminating in the 2022 NARPM Benchmark Study. By leveraging the power of the NARPM community, the 2022 NARPM Benchmark Study is setting the standard for what is possible in PM. This session distills the experiences of over 100 companies into proven best practices for achieving your financial goals. Come with questions, and leave with turn by turn directions to top 1% profitability based on the best PM data set in the world.

Workshop Sessions 11-13

11) What’s Really Broken: Solving the Root Cause of Problems in Property Management
Day 4
Thursday, October 20

11:00 am – 11:50 am

Room: Vendome C
Track: Property Manager
Speaker: Andrea Hardaway, First Property Management
Description: When issues arise in property management operations, it can be easy to immediately blame a single person. However, the reality is, even the most capable people can (and will) make mistakes. In this interactive session, participants will learn how to get to the root cause of problems in daily operations.
12) 3.5 Reasons Why Proptech is Just Fintech with a “P”: What to Expect in the New Proptech Driven Economy
Day 4
Thursday, October 20

11:00 am – 11:50 am

Room: Vendome AB
Track: Broker/Owner
Speaker: Joe Polverari, PURE: Property Management, LLC
Description: A seasoned Silicon Valley entrepreneur and fintech pioneer, Joe Polverari is co-founder and general manager of PURE Property Management. Prior to co-founding PURE, Joe led corporate development and strategy at Yodlee, a financial data aggregation and analytics platform, from 2000 through its IPO in 2014 and subsequent acquisition by Envestnet. Having experienced the rise and success of the fintech industry firsthand, Joe would like to take session attendees through the environmental similarities of where proptech is now, how like fintech, the real estate economy is complex and highly regulated, and the steps it will take for the residential property management industry to evolve and experience fintech’s success. Due to the rapid adoption of technology to provide speed, simplicity and ease in so many other aspects of their lives, consumers are also demanding a better experience for their residential living. Polverari will provide key takeaways on how he predicts the proptech industry will evolve and what property managers and broker/owners can do to leverage fintech’s lessons to provide a better consumer experience immediately and into the future, as well as reap the financial rewards themselves.
13) Sometimes I Hate My Job!
Day 4
Thursday, October 20

11:00 am – 11:50 am

Room: Versailles Ballroom
Track: Support Staff
Speakers: Samantha Hibbard, Topflight Property Management and Amy Stone, RMP®, Coming Home to Nashville
Description: Do you ever feel like you just need a place to vent? Well this is it! We all do! Being support staff is HARD and often goes under appreciated especially by the consumers. This panel discussion is for non-owner support staff and managers where they can feel safe to open up about the most frustrating parts of their job. Get it out of your system! No topic is off limits! After we have identified these issues we will discuss with you ways to fix these problems and see them all in a more positive light! This is a panel lead group discussion with lots of participation and idea sharing that will cover topics like:

  • The hardest parts of working in a PM office
  • How to deal with confrontation
  • Actual tools and processes you can implement to have a less stressful work environment today
  • Communication tools that work
  • How to understand and communicate with your broker/owners more effectively

Closing Keynote Session

Topic :The 7 Simple Habits of Inclusive Leaders
Day 4
Thursday, October 20, 2022

2:00 pm – 3:00 pm

Room: Vendome AB
Track: General Session
Speaker: Melissa Majors
Description: What do inclusive leaders do? What specific actions do they take to demonstrate a commitment to inclusion? Inclusive leadership expert Melissa Majors is an innovator and optimizer of inclusion, leadership, and education strategies. In The 7 Habits of Inclusive Leaders, she reveals how great leaders enjoy superior team performance  and drive much higher profitability by incorporating inclusive practices. These behaviors fall into seven categories: (1) Business Process; (2) Collaboration; (3) Mindset; (4) Leading Self and Others; (5) Decisions; (6) Values; and (7) Empathy.Majors delivers clarity on how our brains are to blame for why leaders unintentionally exclude others. Through storytelling, research, and personal experiences, she offers a common-sense yet compelling and actionable approach to inclusion. She argues that people shouldn’t feel guilty or defensive when having inclusion-related conversations; the brain is to blame, not people.
This discussion is for all leaders; leaders of self, people, initiatives, and organizations.Learner Outcomes:

  • Articulate the case for integrity-based leadership as it relates to mitigating common challenges women face in the workplace.
  • Describe specific leadership tactics that can be used to overcome these issues.
  • Gain access to resources (infographics and pre-defined social posts) that can be used to continue the conversation with your network.

2023 Chapter Leader Meet Up with Reception following

Day 4
Thursday, October 20

3:00 pm – 5:30 pm

Room: Bordeaux
Description: This event will allow Chapter Presidents to meet the NARPM Leadership team and other Presidents in their Region. You will be able to share information and seek assistance from other leaders. The 2023 National President Tim Wehner, MPM RMP, will welcome you and Jim Roman will do a short presentation on Being a Successful Leader. The event will close out with the reception (starting at 6:00 pm) just for those in attendance. A $250 Chapter Leadership Travel Grant is available for Chapter Presidents to stay the extra night.
For Chapter Leader only – RSVP HERE

Future Convention Dates:

October 16-19, 2023
Omni Atlanta Hotel at CNN Center
Atlanta, GA

October 21-24, 2024
Hilton Anatole
Dallas, TX

 

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Hotel Options

The 2022 Convention is being held at the Paris Las Vegas Hotel.

Note: NARPM does not use 3rd party contractors to book hotel rooms or provide attendee lists. Attendees should only book their rooms directly with the hotel.

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