Phoexix, AZ - Arizona Grand Resort
October 15-18, 2019
Education is Oct 14 &15
Pre-Convention Activities - Oct 15
#narpm2019
October 15-18, 2019
Education is Oct 14 &15
Pre-Convention Activities - Oct 15
#narpm2019
2019-10-15 8:00:00
The 2019 Schedule will be presented as soon as available.
For all attendees staying at either the Hotel Del Coronado or the Glorietta Bay Inn, there is shuttle service leaving from Coronado Beach Resorts (across the street from the Hotel Del Coronado):
Monday – 8:00 am, 8:30 am
Tuesday – 8:00 am, 8:30 am
Wednesday – 7:30 am, 8:00 am, 8:30 am
Thursday – 7:00 am, 7:30 am, 8:00 am
Friday – 7:30 am, 8:00 am, 8:30 am
Return shuttle service runs hourly. Go to the Loews Coronado Bay valet station and ask for service. Uber service is also available for a reasonable fee.
Jump to: Day 1 | Day 2 | Day 3 | Day 4 | Day 5
NARPM® 101: Basics of Property Management Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Marketing for Residential Property Management Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Office Operations – Policy & Procedures Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Board Meeting
(All attendees invited to meeting)
Past Presidents’ Charity Golf Tournament
(Separate registration required)*
(Bus leaves promptly from the Loews Coronado Bay lobby at 7:00 am and golfing starts at 8:00 am. Luncheon/Awards at 1:00 pm.)
NARPM® Mastering Owner-Client Relations (Former name Growing Your Business) Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Maintenance: Beyond the Basics Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Ethics Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
Registration Open
President’s Celebration – “Get INvolved” Dinner Cruise on the The Spirit of San Diego (Included in full convention registration fee.) Sponsored by TaskEasy.
Registration Open
First-Time Attendee Welcome/Orientation
(Be sure to mark on the registration form if you are a first-time Convention attendee to receive an invitation to this event)
NARPM® Keynote Opening General Session – The 5 Decision-Making Secrets: Surprising, Unorthodox Approaches to Powerful Leadership Outcomes with Michael Veltri
1. The Mushin Way: Achieve Peak Performance with Balance, Not Burnout
(Track: Broker/Owners, Leadership, Property Managers) –
Room: Constellation A
2. The Current State of the Property Management Industry 2018
(Track: Broker/Owners, Property Managers) –
Room: Constellation B
3. Are you Marketing to a Client from 4 Years Ago?
(Track: Property Managers) –
Room: Avalon
4. “Reforming” Your Business in the Tax Reform Era
(Track: Broker/Owners) –
Room: Britannia/Cambria
Lunch with Designation Recognition Program, CRMC® & Darryl Kazen Scholarship Award
Regional Meetings with RVPs
Northwest – Room: Commodore Ballroom
Pacific/Pacific Islands – Room: Commodore Ballroom
Southwest – Room: Britannia/Cambria
Central – Room: Avalon
Atlantic – Room: Constellation A
Southeast – Room: Constellation B
5. How to Poorly Purchase a PM Company (or rather, how NOT to…)
(Track: Broker/Owners) –
Room: Britannia/Cambria
6. Double your Doors without the Growing Pains
(Track: Broker/Owners, Property Managers) –
Room: Constellation B
7. HVAC Basics for Effectively Managing Your Portfolio
(Track: Property Managers) –
Room: Avalon
8. To Do or To Get Done – That is the Question
(Track: Leadership) –
Room: Constellation A
General Session – NARPM® Talks – Leveraging Technology
Exhibit Hall Grand Opening/Trade Show and Reception
Registration Open
Coffee with Exhibitors
Keynote General Session – The Potential Principle: A Proven System for Closing the Gap Between How Good You Are And How Good You Could Be with Mark Sanborn
Coffee/Snack Break with Exhibitors
9. More Potential Principle
(Track: Broker/Owners, Leadership, Property Managers) –
Room: Avalon
10. Negotiations for Property Managers
(Track: Property Managers) –
Room: Constellation B
11. Who, What, Why, When, and How of Property Inspections
(Track: Property Managers) –
Room: Britannia/Cambria
12. Fuel Trust & Employee Engagement with Authentic Communication
(Track: Leaderships) –
Room: Constellation A
Lunch with NARPM® Annual Business Meeting and Chapter Awards
13. A Step by Step Guide to Hiring
(Track: Broker/Owners) –
Room: Britannia/Cambria
14. Fraud: The Invisible Resident
(Track: Property Managers) –
Room: Avalon
15. How to Get the Most for Your Money from Your Service Providers
(Track: Broker/Owners) –
Room: Constellation B
16. How to Add a Door a Day
(Track: Broker/Owners, Property Managers) –
Room: Constellation A
Coffee/Snack Break with Exhibitors
National “Get INvolved” Volunteer Appreciation (Closed Session, by invite only)
Committee Meetings (Subject to change.)
Member Services – Room: Britannia/Cambria
Communications – Room: Avalon
Governmental Affairs – Room: Constellation A
Professional Development – Room: Constellation B
17. Killer Leases
(Track: Broker/Owners, Property Managers) –
Room: Constellation A
18. Homeowners Associations − Should I Jump Into Management?
(Track: Broker/Owners) –
Room: Britannia/Cambria
19. Let’s Talk About Tech Baby
(Track: Broker/Owners, Property Managers) –
Room: Constellation B
20. Get Involved and Master Maintenance
(Track: Property Managers) –
Room: Avalon
Past-President’s Reception (Closed Session, by invite only, for NARPM® National Past Presidents)
President’s Reception (Closed Session, by invite only, for NARPM® Leadership – Past Presidents/Chapter Leaders)
Coffee with Exhibitors
Registration Open
General Session – NARPM® Talks – Business Growth
Coffee/Snack Break with Exhibitors
21. Essential Tools & Tips for Proactive Property Management
(Track: Property Managers) –
Room: Constellation A
22. The Professional Residential Property Manager’s Toolbox
(Track: Property Managers) –
Room: Britannia/Cambria
23. Hot Topics in Fair Housing
(Track: Property Managers) –
Room: Constellation B
24. Who is Today’s Renter?
(Track: Broker/Owners, Property Managers) –
Room: Avalon
Trade Show Closes
Lunch with Membership Awards, Longevity Recognition
Installation of the 2019 NARPM® Board of Directors and Introduction of the 2019 NARPM® President
Closing Session – Work, Laugh, Repeat with Greg Schwem
Vendor Giveaways. PAC Silent Auction winner results.
Download the NARPM Convention App
October 15 – 18, 2019
Arizona Grand Resort & Spa
Phoenix, AZ
October 20 – 23, 2020
Omni Amelia Island Plantation Resort
Fernandina Beach, FL
The 2019 Convention will be held at the Arizona Grand Resort in Phoenix, AZ. Hotel options will be provided as soon as available.
Note: NARPM does not use 3rd party contractors to book hotel rooms or provide attendee lists. Attendees should only book their rooms directly with the hotel.
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