Schedule

Sponsor Spotlight Sessions – In-depth discussions on current issues, topics, and technology that have a direct impact on the property management industry

1. Rent Bridge
2. Property Meld
3. Surevestor
4. Tenant Turner
5. Summit VA Solutions
6. HireSmart Virtual Assistants
7. EZ Repair Hotline
8. The Home Depot

NARPM® Keynote Opening General Session – Time to Rejuvenate™ with Juanita McDowell

Breakout Sessions 1–4

1. Workflow Platforms

2. The 6th Annual State of the Property Management Industry Report: Strategies for Success in Today’s Rental Market

3. The Meaning of (Your Property Manager) Life

4. Survive and Thrive with Acquisitions

TED-Style Talk Sessions T1 – T4

T1. 1:55 pm – 2:15 pm
Virtual President & CEO – Fasten your Seat Belt and Buckle In – WE Are Going For a Ride

T2. 2:20 pm – 2:40 pm
The 3 Most Important Things I Did in 2020 to Improve My Business

T3. 2:45 pm – 3:05 pm
Preventing and Identifying Rental Fraud from Impacting your Business

T4. 3:10 pm – 3:30 pm
Bullet-Proof Financial Controls

COVID Crazy! How to Cope – A panel on mental health

Small Group Discussions –
What are the biggest challenges you’re currently facing in your business?

Partner Spotlight Sessions – In-depth discussions on current issues, topics, and technology that have a direct impact on the property management industry

1. Buildium
2. Second Nature
3. Rent Manager
4. Propertyware

Keynote General Session – Amp it Up, Make More Money,
Have More Fun with Merit Kahn

TED-Style Talk Sessions T5 – T9

T5. 1:05 pm – 1:25 pm
Top 10 Business Development Practices

T6. 1:30 pm – 1:50 pm
Resident Benefit Packages

T7. 1:55 pm – 2:15 pm
Emotional Intelligence Training and the Impact on Business Relationships

T8. 2:20 pm – 2:40 pm
Technology PM Pain Points – The Future is Now

T9. 2:45 pm – 3:05 pm
Processes: Going from Zero to Sixty

Workshop Sessions 1 – 5

1. How You Can Find Superstar BDMs (Business Development Managers) to Grow Your Business For You

2. Run In-House Maintenance Profitably

3. EOS – Entrepreneurial Operating System

4. Systematizing for Success: Running Your Property Management Business on Autopilot

5. SWOT Analysis

Small Group Discussions –
What have you learned this week that’s made you pivot?

Partner Spotlight Sessions – In-depth discussions on current issues, topics, and technology that have a direct impact on the property management industry

1. Rently
2. Yardi
3. PointCentral
4. AppFolio
5. Zillow

General Session – HUD Update with Anna Maria Farias, HUD Assistant Secretary. Moderated by Monica K. Gilroy

Panel Pandemonium P1 – P4

P1. Panel Discussion
KPIs: The GPS for your Business

P2. Panel Discussion
Artificial Intelligence & Automation

P3. Panel Discussion
Company Growth Panel

P4. Panel Discussion
How to Be the Trusted Voice in Your Market Using Social Media

Small Group Discussions – Implementation: What have you learned this week and how can you implement it in your business?

Closing Keynote Session – Fireside Chat with Daymond John