Schedule

NARPM® 101: Basics of Property Management Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)

NARPM® Marketing for Residential Property Management Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)

NARPM® Office Operations – Policy & Procedures Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)

NARPM® Board Meeting
(All attendees invited to meeting)

Past Presidents’ Charity Golf Tournament
(Separate registration required)*
(Bus leaves promptly from the Loews Coronado Bay lobby at 7:00 am and golfing starts at 8:00 am. Luncheon/Awards at 1:00 pm.)

NARPM® Mastering Owner-Client Relations (Former name Growing Your Business) Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)

NARPM® Maintenance: Beyond the Basics Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)

NARPM® Ethics Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)

Registration Open

Registration Open

NARPM® Keynote Opening General Session – The 5 Decision-Making Secrets: Surprising, Unorthodox Approaches to Powerful Leadership Outcomes with Michael Veltri

Workshop Sessions 1–4

1. The Mushin Way: Achieve Peak Performance with Balance, Not Burnout
(Track: Broker/Owners, Leadership, Property Managers) –
Room: Constellation A

2. The Current State of the Property Management Industry 2018
(Track: Broker/Owners, Property Managers) –
Room: Constellation B

3. Are you Marketing to a Client from 4 Years Ago?
(Track: Property Managers) –
Room: Avalon

4. “Reforming” Your Business in the Tax Reform Era
(Track: Broker/Owners) –
Room: Britannia/Cambria

Regional Meetings with RVPs

Northwest – Room: Commodore Ballroom
Pacific/Pacific Islands – Room: Commodore Ballroom
Southwest – Room: Britannia/Cambria
Central – Room: Avalon
Atlantic – Room: Constellation A
Southeast  – Room: Constellation B

Workshop Sessions 5–8

5. How to Poorly Purchase a PM Company (or rather, how NOT to…)
(Track: Broker/Owners) –
Room: Britannia/Cambria

6. Double your Doors without the Growing Pains
(Track: Broker/Owners, Property Managers) –
Room: Constellation B

7. HVAC Basics for Effectively Managing Your Portfolio
(Track: Property Managers) –
Room: Avalon

8. To Do or To Get Done – That is the Question
(Track: Leadership) –
Room: Constellation A

General Session – NARPM® Talks – Leveraging Technology

Registration Open

Keynote General Session – The Potential Principle: A Proven System for Closing the Gap Between How Good You Are And How Good You Could Be with Mark Sanborn

Workshop Sessions 9–12

9. More Potential Principle
(Track: Broker/Owners, Leadership, Property Managers) –
Room: Avalon

10. Negotiations for Property Managers
(Track: Property Managers) –
Room: Constellation B

11. Who, What, Why, When, and How of Property Inspections
(Track: Property Managers) –
Room: Britannia/Cambria

12. Fuel Trust & Employee Engagement with Authentic Communication
(Track: Leaderships) –
Room: Constellation A

Workshop Sessions 13-16

13. A Step by Step Guide to Hiring
(Track: Broker/Owners) –
Room: Britannia/Cambria

14. Fraud: The Invisible Resident
(Track: Property Managers) –
Room: Avalon

15. How to Get the Most for Your Money from Your Service Providers
(Track: Broker/Owners) –
Room: Constellation B

16. How to Add a Door a Day
(Track: Broker/Owners, Property Managers) –
Room: Constellation A

Committee Meetings (Subject to change.)

Member Services – Room: Britannia/Cambria
Communications – Room: Avalon
Governmental Affairs – Room: Constellation A
Professional Development – Room: Constellation B

Workshop Sessions 17-20

17. Killer Leases
(Track: Broker/Owners, Property Managers) –
Room: Constellation A

18. Homeowners Associations − Should I Jump Into Management?
(Track: Broker/Owners) –
Room: Britannia/Cambria

19. Let’s Talk About Tech Baby
(Track: Broker/Owners, Property Managers) –
Room: Constellation B

20. Get Involved and Master Maintenance
(Track: Property Managers) –
Room: Avalon

Past-President’s Reception (Closed Session, by invite only, for NARPM® National Past Presidents)

President’s Reception (Closed Session, by invite only, for NARPM® Leadership – Past Presidents/Chapter Leaders)

Registration Open

General Session – NARPM® Talks – Business Growth

Workshop Sessions 21-24

21. Essential Tools & Tips for Proactive Property Management
(Track: Property Managers) –
Room: Constellation A

22. The Professional Residential Property Manager’s Toolbox
(Track: Property Managers) –
Room: Britannia/Cambria

23. Hot Topics in Fair Housing
(Track: Property Managers) –
Room: Constellation B

24. Who is Today’s Renter?
(Track: Broker/Owners, Property Managers) –
Room: Avalon

Trade Show Closes

Closing Session – Work, Laugh, Repeat with Greg Schwem