Education class #1 Personnel Procedures Essential – Hiring and Firing
Separate Registration
Instructor: Kellie Tollifson, MPM® RMP®
Registration
Past Presidents’ Charity Fundraiser – Golf to support Communities In Schools (Off-Site)
(Separate registration and additional fee to attend.)
Welcome Reception
(Included in full Convention registration fee.)
Name Badges Required for Event Entrance
Registration
First-Timer Attendee Welcome / Continental breakfast / Coffee
(Be sure to mark on the online registration form if you are a first-time Convention attendee to receive an invitation to this event.)
Welcome
Opening Keynote Session: Mindset/Mentality
Speaker: Marcus Taylor Keynote Speaker
Mindset/Mentality
Refreshment Break
How to Scaleup Without Blowing up
Speaker: Nick Scarabosio – BO
Mental and Physical Health and Property Management
Speaker: Facilitator: Peter Hernadez,
Karen Jordan, Nicolle Crim, Brad Randall – PM
Are You an Emotional Sherpa?
Speaker: Janet Barrett – Staff
Lunch with Designation Recognition Program, CRMC® & Darryl Kazen Scholarship Award
Vendor Advisory Council Meeting
Atlantic Regional Meeting
Central Regional Meeting
Northwest Regional Meeting
Pacific & Pacific Islands Regional
Refreshment Break
Burn Out: How to Keep Your Team Balanced and Engaged
Speaker: Mitch Deminski- BO
Take The Next Step, It’s Time To Lead
Panel:
Facilitator: Gail Phillips, CAE, NARPM CEO;
Melissa Sharone, MPM® RMP®, NARPM President-Elect;
Eric Wetherington, MPM® RMP®, NARPM Past President;
Kellie Tollifson, MPM® RMP®,NARPM Past President;
Steve Pardon, MPM® RMP®, NARPM Regional Vice President – PM
Brand Amplification: Crafting Content and Commanding Your Online Presence
Speaker: Drea Hespen- Staff
Future-Proof or Bust! – A Proactive Vision to the Future of Property Management
General Session
Speaker: Chuck Hattemer
Exhibit Hall Grand Opening Reception
Name Badges Required for Event Entrance
Registration
Continental Breakfast / Coffee
Exhibits
HOA Mastermind Group
Short-Term Rentals Mastermind Group
Southeast Region Meeting
Welcome
Body Armor for PMs
General Session
Panel: Monica Gilroy, Esquire, and Robert Locke, MPM® RMP® – PM
Coffee Break in Exhibit Hall
Keynote Speaker – Because I Said I Would
Alex Sheen – Keynote Speaker
Lunch with NARPM® Annual Business and Chapter Awards
Pivot From Working In Your Business to On Your Business
Speaker: Robert Chiang BO
The State of the Property Management Industry: A 360-Degree View Panel
Panel: Tony Maiella (Moderator),Robin Young/Deb Newell,MPM® RMP®, Paul Rush – PM
The Triple Win – Providing Value Added Solutions that Positively Impact the Tenant, Investor and Property Manager at the Same Time
Speakers: Andrew Smallwood, Maranda Hunnicutt, Stacey Salyer – Staff
Refreshment Break in Exhibit Hall
Volunteer Appreciation
Communications Committee Meeting
Governmental Affairs Committee Meeting
Member Services Committee Meeting
Professional Development Committee Meeting
Technology Committee Meeting
Past-Presidents’ Reception
(Closed Session, by invite only, for NARPM® National Past Presidents)
Short term Rentals Equal Long Term Profits
Speakers: Panel with Robert Gilstrap, MPM® RMP®, DD Lee, MPM® RMP®, Tiffany Rosenbaum- BO
Others, TBD – BO
How to Manage Problem Residents
Speaker: Dr. Shenetta Malkia-Sapp – PM
Scam Prevention Panel
Panel: Kendall Marolda/Birgit Delazanos – Staff
President’s Reception
(Closed Session, by invite only, for NARPM® Leadership – Past Presidents/Chapter Leaders)
Registration
Continental Breakfast / Coffee
Exhibits
Southwest Region Meeting
Welcome
Turn the Light On
General Session
Speaker: Danielle Dillon
Coffee Break in Exhibit Hall
Strategic Planning for Your Business: An Interactive Workshop
Speakers: Kellie Tollifson, MPM® RMP® and Liz Cleyman MPM® RMP®
Creating a Culture of Customer Service
Speaker: Phil Owen – Staff
From Invisible to Irresistible: Grow Your PM Business by Getting Owners to Find, Like and Hire You
Speaker: Marie Tepman – PM
Lunch with Membership Awards, Longevity Recognition
Trade Show Closes
Installation of the 2024 NARPM® Board of Directors and Introduction of the 2024 NARPM® President
Closing Keynote
Karen McCullough- Keynote speaker
Leadership Meet-Up
Leadership Meet-Up Reception
NARPM’s 2nd Annual Women’s Conference:
“Design a Vision Tailored to YOU!” with
Continental Breakfast
Separate Registration
Board of Directors Meeting
October 21-24, 2024
Hilton Anatole
Dallas, TX
October 20-23, 2025
Loews Sapphire Falls Resort
Orlando, FL
October 18-21, 2027
Loews Arlington Hotel
Arlington, TX
The 2023 Convention is being held at the Omni Hotel at the CNN Center.
Note: NARPM does not use 3rd party contractors to book hotel rooms or provide attendee lists. Attendees should only book their rooms directly with the hotel.
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