Phoenix, AZ - Arizona Grand Resort
October 15-18, 2019
Education is Oct 14 &15
Pre-Convention Activities - Oct 15
#narpm2019
October 15-18, 2019
Education is Oct 14 &15
Pre-Convention Activities - Oct 15
#narpm2019
2019-10-15 8:00:00
Jump to: Day 1 | Day 2 | Day 3 | Day 4 | Day 5
NARPM® Advanced Risk Management Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Finance: Cash Flow Analysis Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Intro to Maintenance: Covering the Basics of Standards, Codes & Safety Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Board Meeting
(All attendees invited to meeting)
Past Presidents’ Charity Golf Tournament
(Separate registration required)*
(An easy walk from the hotel and golfing starts at 8:00 am. Luncheon/Awards at 1:00 pm.)
NARPM® Personnel Procedures Essentials – Hiring and Firing Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Tenancy Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
NARPM® Ethics Class
(Separate registration required. If you have not pre-registered, go to the class and fill out the form.)
Registration Open
President’s Celebration – “Reception at the Oasis Water Park
(Located on-site at the hotel and included in full convention registration fee.) Sponsored by OnSight Pros.
Registration Open
First-Time Attendee Welcome/Orientation
(Be sure to mark on the online registration form if you are a first-time Convention attendee to receive an invitation to this event)
NARPM® Keynote Opening General Session – Full Speed Ahead with Vince Poscente
1. Are Employee Problems Impacting Company Growth and Profitability?
(Track: Leadership) –
Room: Arizona Grand Ballroom A/B
2. The 5th Annual State of the Property Management Industry Report: Strategies for Success in the 2020 Rental Market
(Track: General) –
Room: Arizona Grand Ballroom E-J
3. Making an Emotional Connection and Building Trust to Obtain New Clients
(Track: Team) –
Room: Arizona Grand Ballroom C/D
4. Thrive in a More, Faster, Now World
(Track: General) –
Room: Sierra 1&2
Lunch with Designation Recognition Program, CRMC® & Darryl Kazen Scholarship Award
Regional Meetings with RVPs
Northwest – Room: Arizona Grand Ballroom E-J
Pacific/Pacific Islands – Room: Arizona Grand Ballroom A/B
Southwest – Room: Arizona Grand Ballroom C/D
Central – Room: Sierra 1&2
Atlantic – Room: Kaibab
Southeast – Room: Lantana
5. Governmental Affairs Update & NARPM® Legislative Agenda
(Track: General) –
Room: Arizona Grand Ballroom A/B
6. The Ultimate Boost for Your Business – Spectacular Customer Service
(Track: Team) –
Room: Arizona Grand Ballroom E-J
7. The Acquisition Playbook
(Track: Leadership) –
Room: Arizona Grand Ballroom C/D
8. Artificial Intelligence for the Property Manager
(Track: General) –
Room: Sierra 1&2
General Session – 7 Biggest Mistakes in Property Management and How to Avoid Them with Marc Cunningham, RMP®
Exhibit Hall Grand Opening/Trade Show
Registration Open
Coffee with Exhibitors
Keynote General Session – The Finish with Jon Acuff
Coffee/Snack Break with Exhibitors
9. Retention Equals Growth
(Track: General) –
Room: Arizona Grand Ballroom A/B
10. NARPM®: Know Your Member Benefits
(Track: General) –
Room: Sierra 1&2
11. Tackling Tenant Damage vs Normal Wear & Tear Like a Pro
(Track: Team) –
Room: Arizona Grand Ballroom E-J
12. The 5X Profit Road Map: How to Achieve Breakthrough Profitability Using the NARPM® Accounting Standards
(Track: Leadership) –
Room: Arizona Grand Ballroom C/D
Lunch with NARPM® Annual Business Meeting and Chapter Awards
13. Tune Into Your iPOD (Irresistible Points of Difference)
(Track: General) –
Room: Sierra 1&2
14. Increase Your Profit in 30 Days
(Track: Leadership) –
Room: Arizona Grand Ballroom E-J
15. Focus on the Owner Interview
(Track: Team) –
Room: Arizona Grand Ballroom A/B
16. How NOT to Lose $147,500 in Your Maintenance Operation
(Track: General) –
Room: Arizona Grand Ballroom C/D
Coffee/Snack Break with Exhibitors
National Volunteer Appreciation (Closed session, by invitation only.)
Committee Meetings (Subject to change.)
Member Services – Room: Sierra 1&2
Communications – Room: Arizona Grand Ballroom E-J
Governmental Affairs – Room: Arizona Grand Ballroom A/B
Professional Development – Room: Arizona Grand Ballroom C/D
Technology – Room: Arizona Grand Ballroom E-J
17. Heal the Pain (Points)
(Track: Team) –
Room: Arizona Grand Ballroom C/D
18. If Your Website Was an Employee, Would You Fire It?
(Track: Leadership) –
Room: Sierra 1&2
19. Developing a Company Culture That Creates Growth
(Track: Leadership) –
Room: Arizona Grand Ballroom E-J
20. How to Become Your Inner Leader
(Track: General) –
Room: Arizona Grand Ballroom A/B
President’s Reception (Closed Session, by invite only, for NARPM® Leadership – Past Presidents/Chapter Presidents)
Coffee with Exhibitors
Registration Open
Special Workshop Session: Software Seminars with NARPM® Partners
AppFolio
Room: Arizona Grand Ballroom E-J
Propertyware
Room: Arizona Grand Ballroom A/B
Rent Manager
Room: Arizona Grand Ballroom C/D
Buildium
Room: Palm 3 AB
Yardi
Room: Sierra 1&2
Coffee/Snack Break with Exhibitors
21. Qualify Applicants without Violating Fair Housing
(Track: Team) –
Room: Arizona Grand Ballroom C/D
22. How to Put On Landlord Seminars That Will Explode Your Portfolio
(Track: Team) –
Room: Arizona Grand Ballroom E-J
23. Talent Acquisition—How to Discover and Retain Talent for Your Company
(Track: Leadership) –
Room: Sierra 1&2
24. 29 Tech Tools to Create Cool Content for Social Media Marketing
(Track: General) –
Room: Arizona Grand Ballroom A/B
Lunch with Membership Awards, Longevity Recognition, and PAC Sweepstakes Winners
Trade Show Closes
Installation of the 2020 NARPM® Board of Directors and Introduction of the 2020 NARPM® President, Vendor Giveaways
Closing Session – Secret Tech Weapons for Professionals with Beth Ziesenis
Download the NARPM Convention App
