2019 Convention Handouts

2019 Handouts will be moved behind Members Only in mid-January. You can view Handouts from the 2014-2018 Conventions here.

Some, but not all, of our presenters have provided handouts for their Sessions/Workshops. All Sessions/Workshops are listed, but those with Handouts will be indicated by the bold, blue links.

GENERAL SESSIONS

• NARPM® Keynote Opening General Session – Full Speed Ahead with Vince Poscente
• General Session – 7 Biggest Mistakes in Property Management and How to Avoid Them with Marc Cunningham, RMP® PDF
• Closing Session – Secret Tech Weapons for Professionals with Beth Ziesenis

WORKSHOP SESSIONS

1) Are Employee Problems Impacting Company Growth and Profitability?
(Suggested Track: Leadership)

2) The 5th Annual State of the Property Management Industry Report: Strategies for Success in the 2020 Rental Market PDF
(Suggested Track: General)

• 2020 State of the Property Management Industry Webinar (The actual report can be downloaded from this link.)

3) Making an Emotional Connection and Building Trust to Obtain New Clients PDF
(Suggested Track: General)

4) Thrive in a More, Faster, Now World
(Suggested Track: General)

5) Governmental Affairs Update & NARPM® Legislative Agenda
(Suggested Track: General)

6) The Ultimate Boost for Your Business − Spectacular Customer Service − Ideas and Techniques for You and Your Staff to Put You at the Top and Amaze Your Clients and Customers PDF
(Suggested Track: Team)

7) The Acquisition Playbook – A Step-By-Step Guide to Acquiring a Property Management Company That Could Save You $100,000 PDF
(Suggested Track: Leadership)

8) Artificial Intelligence for the Property Manager
(Suggested Track: General)

9) Retention Equals Growth PDF
(Suggested Track: General)

10) NARPM®: Know Your Member Benefits PDF
(Suggested Track: General)

11) Tackling Tenant Damage vs Normal Wear & Tear Like a Pro PDF
(Suggested Track: Team)

• 11) Tenant Damage vs Normal Wear & Tear Like a Pro PDF
• 11_HUD – Appendix 5C & 5D.pdf
• 11_NACHI – Life Expectancy.pdf
• 11_NAHB – Life Expectancy.pdf

12) The 5X Profit Road Map: How to Achieve Breakthrough Profitability Using the NARPM® Accounting Standards PDF
(Suggested Track: Leadership)

13) Tune Into Your iPOD (Irresistible Points of Difference) to Deliver a Remarkable Client Experience PDF
(Suggested Track: General)

• 13_NARPM2019-JoAnneOliveri-WorkBook.pdf

14) Increase Your Profit in 30 Days PDF
(Suggested Track: Leadership)

15) Focus on the Owner Interview
(Suggested Track: Team)

16) How NOT to Lose $147,500 in Your Maintenance Operation PDF
(Suggested Track: General)

17) Heal the Pain (Points): Owner and Tenant Marketing Programs that Generate Additional Revenue and Door Growth PDF
(Suggested Track: Team)

18) If Your Website Was an Employee, Would You Fire It? PDF
(Suggested Track: Leadership)

19) Developing a Company Culture That Creates Growth
(Suggested Track: Leadership)

20) How to Become Your Inner Leader
(Suggested Track: General)

Special Workshop Session: Software Seminars with NARPM Partners
(Suggested Track: Existing Customers)

• AppFolio: Thriving in the Real Estate Revolution with Stand-Out Experiences Description
• Buildium: Join Buildium Product Experts for Buildium Labs, a hands-on workshop designed like a science fair, and get a different point-of-view than watching a standard presentation.
• Propertyware: The Lease Renewal Process – Your Blueprint to Success
• Rent Manager: Many Programs, One Solution: How API Technology Can Transform Your Software Collection into a Single, User-Friendly Experience
• Yardi: 6 Ways Software Can Simplify Property Management

21) Qualify Applicants Without Violating Fair Housing PDF
(Suggested Track: Team)

• Fair Housing Qualifying Guidelines Worksheet – BREAKOUT.pdf

22) How to Put On Landlord Seminars That Will Explode Your Portfolio PDF
(Suggested Track: Team)

23) Talent Acquisition − How to Discover and Retain Talent for Your Company PDF
(Suggested Track: Leadership)

24) 29 Tech Tools to Create Cool Content for Social Media Marketing PDF
(Suggested Track: General)